Everyone has mental health.
‘When we talk about mental health, we’re talking about our mental well-being: our emotions, our thoughts and our feelings, our ability to solve problems and overcome difficulties, our social connections, and our understanding of the world around us.’ (CMHA, 2019)
One in four people will experience a mental health problem at some point in their life. However, despite the high number of us affected, there is still a lot of stigma surrounding mental health including self-stigma, prejudice and discrimination.
No one should ever feel ashamed or embarrassed to tell anyone that they experience mental health issues. The best way to break down stigma is to talk about it – by speaking up we can change attitudes and lives.
At BOHO we understand the important role that we can play to help break down stigma. We endeavour to raise awareness, encourage conversations and make the safety and wellbeing of our residents our number one priority.
To achieve this, from the offset we conduct research into our buildings and who is going to live there. The staffing model is then created based on this, always with residents in mind and what works best for those living in that building.
For example, we don’t believe in adopting the traditional student accommodation staff model where the core team work Monday to Friday 8am-6pm and rely on an outsourced security company to cover evenings and weekends. We believe this is when people are more likely to feel alone or vulnerable and having our team there to be a friendly face to talk to is important.
Our Scotway House staff will receive training on first aid, mental health first aid and suicide prevention. They will be available Monday to Friday 24hrs with Saturday and Sunday also having a staff presence. These additional hours are also valuable for customer service and putting on fun social events to ensure we deliver a fantastic student experience.
We will soon be recruiting for Night Managers and full-time/part-time Student Experience Advisors for Scotway House in Glasgow. We are looking for compassionate, creative, enthusiastic and dynamic people from all walks of life, industries and skill-sets to look after our residents and bring our properties to life.
Interested? Tell us who you are, what you offer and what skills you could share with us. No previous student accommodation/property management experience required.
Gillian Sloan, General Manager at Scotway House